Equipment
Package units, split systems, heaters, furnaces, make-up air units, and exhaust systems.
SYNERGY / SERVICES / HEATING & COOLING
Comfort starts with the whole system.
Installation, repair, and maintenance for heating and cooling systems in commercial, industrial, and residential environments.
Service & diagnostics
Describe the symptoms, affected areas, and operating schedule so the discussion starts with the system and its use.
Installation & replacement
Discuss equipment selection, site access, existing connections, and a practical sequence for the work.
02 / PREPARE THE CONVERSATIONWhat to have
What to have
on hand.
Share what you know. Missing details can be discussed with the team.
- Building location and areas affected
- Equipment make, model, and approximate age, if known
- Symptoms, operating schedule, and recent service history
- Access restrictions and preferred work windows
Equipment
- Package units
- Split systems
- Built-up systems
- Cooling-only systems
- Heaters and furnaces
- Make-up air units
- Exhaust fan units
- Ductwork and air distribution
Applications
- Offices and retail spaces
- Restaurants and commercial kitchens
- Industrial and process areas
- Government and institutional buildings
- Homes
04 / COMMON NEEDSWhat usually
What usually
starts the call.
Most HVAC conversations begin with one of these situations.
- A space that will not hold temperature, or comfort complaints from occupants.
- Equipment that will not start, short-cycles, trips breakers, or runs constantly.
- New noise, water leaks, odors, or a change in airflow.
- Aging equipment and a decision between repair and replacement.
- A tenant improvement, expansion, or change of use that affects heating and cooling.
- Kitchen exhaust and make-up air that need to work together.
Building and load
Occupancy, operating hours, equipment heat, and the size and use of each space all shape what the system has to do.
Distribution
Existing ductwork, diffusers, and controls determine whether new equipment can perform as intended, or whether distribution changes belong in the scope.
Connections and access
Electrical and gas service, roof or mechanical-room access, curbs, and lifting requirements affect equipment selection and sequencing.
Occupied spaces
Work in occupied buildings needs agreed work windows, temporary conditions where necessary, and a plan for noise, dust, and access.
Codes and permits
Installations are performed to meet applicable city, state, and federal codes. Permit and inspection requirements are confirmed for each project.
06 / RELEVANT EXPERIENCEFrom single units
From single units
to public housing.
Experience notes summarize Synergy’s published company history. Ask the team about references relevant to your project.
View project experience2.5 to 40 tons
Synergy’s company history describes ductwork construction and complete HVAC unit installations from 2.5 to 40 tons for residential and commercial customers.
Housing Authority of the City of El Paso
The company portfolio lists a yearly maintenance contract covering HVAC and electrical services.
Before you start.
Do I need to know which part has failed?
No. Describe what you notice and which areas are affected. A system assessment helps establish the cause and appropriate next steps.
Can I discuss replacement as well as repair?
Yes. Share the equipment condition and your goals. Repair and replacement options need to account for the building, existing system, and project requirements.
Do you work on residential systems as well as commercial?
Yes. Synergy’s HVAC work spans residential, commercial, and industrial environments. Share the property type and equipment when you get in touch.
Can work be scheduled around business hours?
Work windows are part of the scope conversation. Share your operating hours and any restrictions so the team can discuss what is practical for your site.
What helps when I am planning a replacement?
Nameplate details, the age and condition of the existing system, photos of the installation and its access, and any known comfort or airflow problems.
Can you look at ductwork and airflow, not only the equipment?
Yes. Distribution is often part of the cause. Ductwork construction and installation are part of Synergy’s HVAC history.
Related capabilities.
LET’S DEFINE THE NEXT STEP
Discuss a project